Contact Us

We’re Here to Help

Whether you have a question before ordering, need help with your impression kit, or would like support with your veneers, our friendly customer care team is here to help.

Secret Veneers is an online service, which allows us to support customers across the UK and worldwide without the need for in-person appointments.

How to Contact Us

The quickest and easiest way to contact our team is by email:

Email: secretveneersjpd@gmail.com

 If you have received your veneers and would like help with the fit, appearance or anything else, please don’t worry - the lab email is jpdlabhelp@gmail.com When contacting us about an existing order, please include:

• Your full name

• Your order number

• The email address used when placing your order

• A brief description of how we can help

• Clear photos where relevant

Providing these details helps our team resolve your enquiry as quickly as possible.

Because every Secret Veneers smile is custom-made, occasionally adjustments or a remake may be needed to achieve the best possible result.

Our team will guide you through the process and, where applicable, arrange any adjustments or remakes required.

Our priority is getting your smile right.

Online Customer Service

Secret Veneers operates as an online cosmetic smile service, so we do not offer walk-in appointments or face-to-face customer service.

All enquiries are handled through our online customer care team, allowing us to keep a clear record of your order and provide the right support throughout your Secret Veneers journey.

We’ll Always Do Our Best to Help

We understand how important your smile is.

Secret Veneers has been helping customers transform their smiles since 2014, and our team is committed to supporting you from your first impression through to your finished smile.

If something isn’t quite right, contact us and give us the opportunity to help.

Secret Veneers
Your smile. Your confidence. Your way.